Tim Cho (Davidson County, TN)

After initial installation, an uneven patch became apparent and it progressed to become a real problem to our brand new planks. A few of them were buckling and splintering over time. Contacted the company who sent installers to redo the patch with our leftover flooring. They were able to smooth out the uneven concrete with some cement leveler and install the leftover planks. Turned out very nicely and there is no longer any unevenness, just flat and smooth floors. I’m once again a happy customer as they did the work at no additional cost as it was still under warranty.